Situation professionnelle
Souhait professionnel
- Ingénieur d'affaires
- Responsable grands comptes
- Informatique (Éditeur, Constructeur, SSII, Distributeur, Intégrateur)
- Télécoms, High-Tech
Résumé
Summary of qualifications
· Excellent interpersonal, managerial, organizational and analytical skills.
· Function well independently and in a team environment.
· Productive in fast-paced and high-pressure atmosphere with a goal-oriented mindset.
· Able to manage multiple responsibilities simultaneously and meet tight deadlines.
· Extensive experience in staff training and proven supervisory abilities with cross-cultural teams.
Expériences professionnelles
Assistant manager
Hare & Grace Pty Ltd , Melbourne - CDI
De Octobre 2014 à Mai 2015
Managed a ninety seating fine dining room
Responsible of the day-to-day operations
Coordinated large corporate functions and weddings (up to 150 guests)
Participated in the hiring, schedule and evaluation of the staff
Performed on-site training and managed a group of six team members
Assisted in the control & administration of financial transactions
Increased sales by seventeen percentage year-over-year
Assistant manager
Waterfront , Southbank - CDI
De Décembre 2013 à Août 2014
Experienced in working in a high volume restaurant environment (900 customers per day in high season)
Implemented and maintained brand standards among staff
Trained, delegated and supervised new staff members
Ensured labor cost are in line with developed budget
Handled customer complaints diplomatically
Performed administrative duties to support senior management
Assisted in the stock & supplies management
Revenue analyst & reservations agent
Rocco Forte Hotels - Hotel Amigo , Ville de bruxelles - CDI
De Février 2012 à Août 2013
Forecasted, prepared and monitored sales revenue on weekly, monthly, yearly basis
Identified risks and opportunities in pricing versus competition
Analyzed, investigated and resolved price and inventory discrepancies
Provided support to the Revenue Director in editing the yearly budget plan
Performed multivariate analysis in order to increase profitability (P & L report)
Answered guest incoming calls and offered accurate price quotations
Drawn up pro-forma invoices and conducted the necessary follow-up on payments
Formation complémentaire
Hospitality & Tourism Management
Institut Supérieur de Gestion Hôtelière de Namur (ISGH) - Management Hôtelier
2009 à 2012
Parcours officiels
Langues
Français - Langue maternelle
Anglais - Courant
Espagnol - Notion
Néerlandais - Technique
Centres d'intérêt
- Plongée
- Football Américain - NFL
- Basket-ball
- Cuisine
- Voyages